Taylor Head is an amazing lady and real estate agent. Calls and messages are always answered promptly, with check ins that are regular without feeling smothering. She listened to my needs and desires, offering sound advice based on quality. Additionally, she really cared about me and my family. I give her the highest of recommendations!!!!! Thank you Taylor…… for your service, advice and kindness!!!!!

Chelsea and the Haven team made my experience buying and selling my first home SO easy and stress-free. They kept me on task and were willing to answer any questions I had while going through this process. I am so so grateful to them and honestly cannot recommend them enough!!

We had a wonderful experience working with Taylor Head when purchasing our new home. She was the absolute best! Would highly recommend.

First time homeowner, Taylor, our Realtor made the whole process as smooth as possible. Communicated with us in a timely manner and guided us through the whole process!

I thought that buying my first home would be an arduous and worrisome process, but thanks to Angela Patterson everything went quick and easily. Angela was a pleasure to work with and was always able to help me with any troubles or questions I had. I wholeheartedly recommend Angela and the team to anyone who wants the best customer service when it comes to the home buying process.

Haven home team is awesome,they did all the work quick and very professional.now that's what you call team work and take very good care of their customers.so if you are looking to buy a home reach out to haven home team all you have to do is sit back and let them work...good job haven home team

We felt we were in good hands the entire time with Taylor and her team. She kept it real with us and made our first time home buying experience very easy. We never felt pressured to make any decision along the way and we felt informed at each step. I'd definitely recommend her and the rest of the team if you're looking for a realtor.

Had a fantastic time working with their team, Taylor Head is an amazing realtor who really helped us out over and over. You can't go wrong with them!

As first time homeowners, my husband and I were extremely nervous when we began the search for our new home, but Taylor and her team made it so easy! We are so thankful to have had them take us step by step with ease. They were positive, knowledgeable, and eager to answer all of our questions! Taylor was easy to get in contact with at all times, even when it may have been inconvenient for her. We’re so thankful to have had them throughout or home buying experience.

The Haven team has been absolutely amazing! Angie has been such a joy to work with and has been very supportive! Thank you Haven Team for helping us find our Dream Home!!

Just recently listed with the Haven Team. We had our house under contract on day 2 and received more than our asking price! They’re on their “A” game - professional photos, staging & decor, and a great online presence. You’ll be happy, just go ahead and list with them!

Everyone was amazing to work with and was supper helpful. I would highly suggest working with them to fine a house you need.

My husband and I were so nervous when we first started the process of looking for our first house. Finding the Haven Homes team was a huge blessing. Taylor and Katie did an excellent job helping us find our dream home. I cannot say enough how much I recommend this team if you are buying. They are extremely knowledgeable, personable, and prompt with communicating information. Thanks Haven Homes for helping us find our dream home and making the process enjoyable.

Great people to work with! I was tired of renting, wanted something I could put my money towards! Mercedes was very straight and listened to everything we were looking for and found us the perfect house! It was a quick and easy process! Best team to use in Louisiana!

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Professional and attention to every detail whether you are buying or selling. Chelsea and her team are the best!

Everyone at the Haven Homes Team was great to work with. From start to finish, our realtor Chelsea Ross and Transaction Coordinator/Executive Assistant Katie Sepulvado, helped us easily navigate home buying and provided excellent communication, timely information and always answered our questions. Bravo, 5 stars! Thank you!

Chelsea Ross was amazing. She worked with us every step of the way: starting with touring houses, through navigating the placing of an offer, into obtaining financing, and finally through signing the purchase documents on our new home. I would highly recommend her. She answered all my questions and took the stress out of what could have been an overwhelming process. Thank you, Chelsea.

As a first time home buyer, there were a lot of unknowns for me, but the Haven team has been fantastic throughout the home buying process. It was always apparent that they were looking out for my best interests. Any questions or concerns that I had were always addressed and I never felt that I was in the dark at any point. I appreciated the friendliness and quick responses in communications. Overall, a great first time home buying experience.

Thank you so much Katie and Angie for helping us to buy our house. You did an amazing job for us.

Haven homes team and Chelsea Ross got our home sold in 2023. They did an incredible job; always having ongoing communication and never failing to answer any question we had. If you are selling your home, we highly recommend them.

I met Angie Patterson when Zillow sent notice to her to provide virtual showing of a home. Angie made an appointment quickly and did a great job via FaceTime. Another house came up for sale in the subdivision where I was looking to buy a house. Angie did another virtual showing. She helped me purchase the home. It was a challenge since I am in another state and there were two other potential buyers. Angie has done extra things for me through this process since I am not in Louisiana. She is such a caring realtor.

Haven Homes Team was nothing short of amazing! They made the selling process so smooth and thoroughly guided us through every step! We can’t thank them enough for all they’ve done! I highly recommend them!

Taylor and her team are the absolute best at what they do. We were first time home buyers and completely didn’t know what to expect from the buying process. Taylor and Katie were gracious, patient, and communicative with us as we looked at houses, adjusted price ranges, and then closed. Taylor went out of her way to find something that was the right fit for us, and the rest was made simple. We’re now moving into our first home that’s perfect for our family!!

Chelsea Ross and her team helped me to sell my house and buy a new one in West Monroe, LA. She made the process easy and efficient. She listened to my needs and preferences and was extremely helpful at every step. Her team is friendly and well-organized to give you the maximum benefit.

Chelsea & Katie did an awesome job with helping me purchase my lot to build a home on. Chelsea was super fast to respond and got my offer accepted and under contract in no time. Very pleased how they handled this process from start to finish. Definitely would recommend them!!

Taylor Coker has to be the best realtor in West Monroe/Monroe Louisiana. She was available at anytime and worked to find us a home we wanted. We were kept advised at every step in the buying process(answered some dumb questions at times). My mom passed away during our buying process and she called, sent flowers and came to the funeral. This was so appreciated. We will close 9/8 on our home and once moved we will list our now home with her for sale. Haven Homes Team is exactly what it says TEAM. Thank you all for everything

This was one of the easiest and reassuring realtors and teams that I have ever worked with. Our realtor Angela Patterson was fantastic, she knew exactly what I was looking for for my family and kept us up to date and in the loop every step of the way! Her and the Haven team are very professional and I would recommend them to anyone!

Chelsea Ross and the Haven Team have been wonderful to work with! We sold our home in Ruston, LA and bought another home with the help of this team and it has been a seamless transition. I would highly recommend working with this team for your future selling/buying experience!

Being a first time home buyer the Haven team simplified the process and was there for every step of the way!

Very professional and informative team! Chelsea was very reliable and fought for what we wanted and our needs! Great experience. Highly recommend this team!

Taylor Coker and her team did an excellent job leading us through our home buying process in West Monroe, La. I would highly recommend them if you are looking to buy or sell a home!

Chelsea ross and her team took the time to find us what we were looking for and also took the time help us getting ours on the market and getting it sold quickly I remended her and her team to help find your forever home or help selling yours they are very professional about everything they do. Chesla Ross is one of the best realtor in northeast ,LA and you will not be disappointed I promise we are very pleased in her and her team!!! Sincerely Jason and Wendy Holbrook

We were very pleased with the excellent work done by Angie Patterson, Chelsea Ross, and Katie Sepulvado! We were able to buy and sell in the Monroe/West Monroe area and everything was very simple and exceptionally handled!

Chelsea Ross and her team has done an amazing job helping me sell our house in West Monroe. They have went above and beyond from the very start of this buying and selling process. Chelsea is so friendly, knowledgable, and professional. So grateful we were able to work with a team that has made all of this so much easier!

I would like to thank Angie Patterson for being the absolute best realtor! She was very sweet, personable, and professional! She worked day and night to find the perfect home for us! And she reassured us that if there was anything we didn’t like about a home then she would find one that checked all our boxes! And she did just that! She was in it for us and not just a check and I couldn’t have been more happy to have her in my corner!

Chelsea Ross has been the best, she has done outstanding job assisting me in buying a home. I appreciate her professionalism and all the work she has put in on my purchase . Thank you again Chelsea

As first time home buyers my wife and I couldn’t be more pleased with how helpful Taylor and Katie and their whole team was during this process. We would recommend them anytime!

As a first-time home buyer, the process of buying a house is quite overwhelming. Angie was patient and answered my numerous questions; she eased my anxiety! Angie also provided guidance throughout the process explaining the next steps. She answered questions that I did not even know to ask as a first-time buyer. In the future, I will most definitely use Angie's service again!

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Great team and Chelsea Ross is the best!

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Buying a new home was an exciting and stressful experience. Having a genuine realtor made all the difference. I appreciate all of the personal attention I received from realtor!

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The BEST. As first time buyers we didn't know a lot. Chelsea was so patient and answered our 1 million questions and guided us. Was ALWAYS there for us rain or shine, night or day, even weekends. She puts in 20000%. Couldn't have done it with out her and this team.

5 stars just doesn’t seem to be enough!! Chelsea Ross was awesome in the sale of our house! Our home was in Indian Lakes Subdivision in West Monroe and we were under contract within 7 days of listing it. She went above and beyond and took time to explain the process as things progressed. She was always on top of things to make sure they were done and done correctly plus she was just a joy to work with. If you’re looking for a realtor, look no further! Chelsea is the best!!

Great team! Professional, knowledgeable, courteous and patient with all our questions and concerns. Very easy to work with. They took care of everything involved in the process of selling and guided us on what we needed to do every step of the way. A genuine pleasure to work with Chelsea and Dusten!

If you are looking to buy or sell a home I highly recommend Chelsea! Not only did she help us sell our home but she was amazing in helping us find our forever home. I had lots of questions, Chelsea was always there to help me understand the process! 🏡

We purchased our home in West Monroe. Being first time home buyers, we didn’t have a clue as to what we were doing, or how to do it! After being passed from agent to agent, we began to feel like “just another number” to them. We looked at houses for a few months on our own and we did like a lot of people do- we called the number on the For Sale sign. Calling that number was one of the best decisions we have ever made- it lead us to the Jones Ross Team. I worked with Chelsea, she is nothing short of AMAZING! Not to mention, her knowledge BLEW ME AWAY! She was always honest, answering any outrageous questions I had involving appliances, fixes, etc. She made me feel not so “crazy” when I voiced my concerns and always put me at ease during stressful times. When our offer was accepted she kept in touch with our lender to make sure everything was running smoothly, kept me informed on dates of inspections, told us when to start boxing things up, as well as when and how to switch our bills over. It REALLY felt like we had a friend holding our hand and walking us through the entire process of buying our home. I can honestly say that I have never met anyone so dedicated and loyal to their clients as much as she is. Chelsea made the “scary” not so “scary” after all. I will forever be grateful for the time, effort, care, and compassion shown to us by the Jones Ross Team. If you are looking for an agent, or maybe the agent you have is not the right agent for you, I HIGHLY recommend that you give the Jones Ross Team a call! Thank you Chelsea, and the Jones Ross Team! Your hard work and dedication does not go unnoticed! Thank you for finding the place that we now call our HOME❤️

Best home selling experience that I've ever had. Chelsea & Dustin were absolutely fantastic, and top of the line when it comes to knowlege and professionalism. She came in and told me how the process was going to work with her team, and that's exactly how it went down. They went above and beyond with making sure that the listing for our home was 100% accurate, and even provide professional level photos. When I looked at the listing it made me want to buy my own house. They are fantastic! They went above and beyond to sell our Indian Lakes home in West Monroe Louisiana. Literally had our first offer on the house within hours (not days) of the listing going live. Perfect sales team that will have mine and my families loyalty forever! 5 Star service

Thanks to Chelsea Ross from Jones Ross team and also Taylor for spending their time helping us getting our first home! Chelsea provided every details and guided us through all the processes. Really recommend them if you want to find a perfect place for your family.

My experience with Chelsea Ross was nothing short of amazing. We looked at countless homes and I definitely changed my mind a million times and Chelsea always validated my feelings, no matter the issue. I am a first time home buyer and I could not recommend Chelsea enough to help navigate you through the real estate world. Chelsea helped us find the perfect home and a part of me will be sad that we do not get to go look at houses together anymore! I will absolutely use Chelsea in the future for any all real estate needs. If you’re unfamiliar with real estate lingo, the home buying process can be intimidating! However, Chelsea was always there to help translate terminology in an easy to understand way. If you know someone needing an agent, I strongly advise using Chelsea Ross!

Amazing duo. Really focused and driven to find the perfect home for your family. They treat you like family and will always go the extra mile

Chelsea helped us so much and was always available to answer or questions or take us to see a property last min. And constantly helped us and stayed in touch from the time we were under contract to after we closed to make sure everything was right. Can’t say enough good things about Chelsea and her team. Feels like house shopping with your very helpful, knowledgeable best friend!

Chelsea was great! She was very on top of things and made the buying process so much easier!

Chelsea and Dustin went above and beyond any realtor I have ever dealt with. They were so helpful, especially with me living 5 hours away from the property we were selling. When there was an issue Chelsea contacted me with solutions that could execute immediately. I really couldn’t have done it without them.

I couldn't have asked for a better agent. My wife and I went into the home-selling process completely green and extremely nervous, but Chelsea was ALWAYS a step ahead of us, and kept us on track. We sold our house very quickly, and she was a huge help in negotiations as well as home prep!

Chelsea’s professionalism and address our needs on purchasing our home. She told charge and took all the stress and anxiety from us. I highly recommend Chelsea as a realtor.

Chelsea Ross was amazing to work with. I've never bought a house before but Chelsea made us feel like experts at the end. She is very Knowledgeable, professional, and assertive. Next time I'm in the market or anyone I come across asks, I'm 10/10 calling Chelsea.

Excellent customer service - highly recommended

Great people to work with!

2 hard working people that get the job done, would highly recommend!

Buying a new home and selling our current one was intimidating at first, but the Jones Ross Team really brought clarity and simplicity to the process and walked with us through it all.

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We live out of State and Chelsea was very helpful communicating with us throughout the process. The listing, offers, and sale were all conducted remotely with efficiency, professionalism, and outstanding customer service.

Goes above and beyond to help their clients!!!